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5.00
140 reviews
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AI Summary
The reviews highlight an overwhelmingly positive experience for customers using the service, emphasizing professionalism, reliability, and efficiency. Many customers appreciate the punctuality, clear communication, and thoroughness of the work performed, particularly in boiler installations and repairs. Some noted a friendly demeanor and attentiveness to detail, contributing to a pleasant overall experience. On the downside, there are few mentions of minor issues like limited dessert choices at a related restaurant, but overall, customers consistently express high satisfaction and a willingness to recommend the service to others.
5
2nd time having Lee service our boiler. Excellent comms, polite and left the kitchen clean and tidy. Love the automated reminder to book annual servic... More
2nd time having Lee service our boiler. Excellent comms, polite and left the kitchen clean and tidy. Love the automated reminder to book annual service; saves me a job! Less
5
Amazing service very friendly on time and work was to a very high standard highly recommended to everyone
5
This is an excellent plumbing service. On time and no messing around. The work is of a high standard. Thank you Lee @mastergas
5
Lee turned up on time. Spent a good hour and a half on my boiler service. Did a thorough job and entered a detailed report in the boilers service book... More
Lee turned up on time. Spent a good hour and a half on my boiler service. Did a thorough job and entered a detailed report in the boilers service book. Would recommend. Less
5
Boiler serviceLee came he was really friendly, very efficient, very thorough taking part, making sure everything thing is in good condition.We've refe... More
Boiler serviceLee came he was really friendly, very efficient, very thorough taking part, making sure everything thing is in good condition.We've referred you to family members and friends who are in need of a trustworthy engineer can't fault this company were really impressed.Thank you for your help and advice. Less
5
This was the first time I have used Mastergas and was really pleased with the service I received from Lee. It's always an anxious time sourcing a new ... More
This was the first time I have used Mastergas and was really pleased with the service I received from Lee. It's always an anxious time sourcing a new service provider and someone that's reliable and you can trust . I didn't need to worry as from the initial contact and transparent pricing of the jobs to the clear explanation of what was wrong to the ordering, sourcing and fitting of the items it was really good. So good I have recommended to family and friends and I offered to do Lee a Google review. Less
5
Lee is an exceptional gas engineer. He does an excellent job, is always on time, and communicates really well. He fitted our boiler 4 years ago now an... More
Lee is an exceptional gas engineer. He does an excellent job, is always on time, and communicates really well. He fitted our boiler 4 years ago now and has continued to service it annually. Thank you very much, Lee. Less
5
Highly recommended Lee, the service is excellent