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5.00
136 reviews
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AI Summary
The reviews highlight an overwhelmingly positive experience for customers using the service, emphasizing professionalism, reliability, and efficiency. Many customers appreciate the punctuality, clear communication, and thoroughness of the work performed, particularly in boiler installations and repairs. Some noted a friendly demeanor and attentiveness to detail, contributing to a pleasant overall experience. On the downside, there are few mentions of minor issues like limited dessert choices at a related restaurant, but overall, customers consistently express high satisfaction and a willingness to recommend the service to others.
5
This was the first time I have used Mastergas and was really pleased with the service I received from Lee. It's always an anxious time sourcing a new ... More
This was the first time I have used Mastergas and was really pleased with the service I received from Lee. It's always an anxious time sourcing a new service provider and someone that's reliable and you can trust . I didn't need to worry as from the initial contact and transparent pricing of the jobs to the clear explanation of what was wrong to the ordering, sourcing and fitting of the items it was really good. So good I have recommended to family and friends and I offered to do Lee a Google review. Less
5
Lee is an exceptional gas engineer. He does an excellent job, is always on time, and communicates really well. He fitted our boiler 4 years ago now an... More
Lee is an exceptional gas engineer. He does an excellent job, is always on time, and communicates really well. He fitted our boiler 4 years ago now and has continued to service it annually. Thank you very much, Lee. Less
5
Highly recommended Lee, the service is excellent
5
5
Lee was Fantastic, after having a few other plumbers over with no luck in fixing our commercial boiler, Lee came to the rescue! He was very thorough i... More
Lee was Fantastic, after having a few other plumbers over with no luck in fixing our commercial boiler, Lee came to the rescue! He was very thorough in his checks, and had fully explained the issues with the boiler. It’s very hard finding anyone trustworthy and reliable nowadays, however I would highly recommend Lee! Thanks once again! Less
5
Excellent and reliable service as always from Lee. We would thoroughly recommend MasterGas Heating. Easy to book, instant confirmation and great comms... More
Excellent and reliable service as always from Lee. We would thoroughly recommend MasterGas Heating. Easy to book, instant confirmation and great comms in lead-up to appointment. Work always carried out efficiently and to a high standard - thank you 😊 Less
5
I recently had the pleasure of having Lee service our Logic Heat H24 boiler. His work was exceptionally thorough, and he efficiently addressed the iss... More
I recently had the pleasure of having Lee service our Logic Heat H24 boiler. His work was exceptionally thorough, and he efficiently addressed the issues with our towel radiators. Scheduling the appointment was seamless, and the card payment process was quick and straightforward. I received both the service certificate and payment receipt promptly via email. I would choose Lee and Mastergas for future needs—highly recommended! Less
5
Excellent service would recommend
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